who are we?
These are challenging times for all of us. We have constantly changed our policies based on guidance from our national associations, the CDC, state and local realtors boards, etc. In the end, we care a lot about our team, our customers, and our realtor and vendor partners. We want everyone to remain safe and that means, simply put, keep your distance. If you know me, you know I'm a 'hugger' so these are tough times for sure! And even though I'd love to get back to hugging asap, please keep your distance for now and accept a friendly nod instead.
Certified Property Inspection
Note, the below policies are based on the most recent guidance from Maryland Realtors among other authorities.
FOR BUYERS/BUYER’S AGENTS NEEDING INSPECTIONS TO STAY IN COMPLIANCE WITH REAL ESTATE CONTRACTS:
We request that NO ONE attend our inspections until the current health concerns are resolved and the state removes all limitations on business. We will complete inspections, and are available by phone, video conference, facetime, etc to answer all questions.
Attendance at your inspection is ok but MUST BE LIMITED to a maximum of one buyer’s agent and one buyer. If more people attend the inspection, we regret that the inspector will be required to postpone or terminate the inspection. Please note that this policy DOES NOT MEAN “2 people at one time” or “any 2 people.” This policy is intended to convey that a maximum of 2 total people, specifically one buyer’s agent and one buyer may attend. If the buyer’s agent does not attend, this does not mean the buyer and their spouse can attend. We understand that some situations may require agent attendance, but we must restrict unnecessary physical contact and safe “social distancing” in compliance with current state laws.
If you are sick or have any symptoms, please stay home.
FOR SELLERS/LISTING AGENTS WITH HOMES UNDER CONTRACT:
All sellers and listing agents SHOULD NOT ATTEND any portion of the home inspection. We request that listing agents avoid going to the home to turn on the lights or prep the property in any way. If your sellers cannot leave the property for the duration of the inspection, a minimum of 3-hours, PLEASE CANCEL OR RESCHEDULE until they can.
If we are inspecting your occupied listing, please be sure to share with your sellers that we will be in their home for several hours. During a normal inspection, every switch, receptacle, door knob, window, appliance, thermostat, railing, etc will be tested/touched/used. Our team has implemented safety protocol (in compliance with those issued by the Department of Veterans Affairs and ASHI) but no measure of protocol on our part should overshadow the importance of thorough cleaning of all surfaces after the inspection. Sellers should expect to wipe down or disinfect all switches, knobs, fixtures, etc. after the inspection to ensure their own safety.
If anyone in the home is sick or has any symptoms, please call us to postpone the inspection.
CERTIFIED PROPERTY INSPECTION WILL DO OUR PART AS WELL:
We will comply with the Department of Veterans Affairs interpretation of the Centers for Disease Control and Prevention protocol for VA Loan Appraiser onsite conduct (we will comply with this on ALL inspections). In addition, our inspectors will comply with the recommendations from our national association, the American Society of Home Inspectors. These procedures can be viewed here (ASHI Covid 19 Update.pdf) but in short:
Before and after exiting the home, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
Avoid close contact with individuals who may be present in the home which includes no handshakes or fist bumps.
Avoid touching your eyes, nose, and mouth.
Cover your cough or sneeze - immediately clean your hands with a hand sanitizer that contains at least 60 percent alcohol.
Wipe bathroom fixtures, kitchen fixtures, and door knobs with a sanitizing wipe.
Sanitize hands after inspecting bathrooms/kitchen.
We will not send any inspectors out in the field who have any symptoms related to COVID-19 including fever, cough, flu-like symptoms or shortness of breath (as found in the Veterans Affairs briefing noted above). We will continually ask our inspectors about their condition to ensure we minimize risk to all parties involved.
Are you on the Fence about who to hire?
Meet The Team
Justin Sapp Sr.
Justin started Certified after 11 years in the fire and water restoration business. He has a wife, 6 children, and recently became "Pop" - when his grandson Zaiden was born. In addition to his passion for the business, he's involved with his church and kid's sports.
Jeff has been inspecting homes for more than 10 years. He's oversees the quality control program as well as environmental testing. Jeff also sings in a choir - including performances at Carnegie Hall, and loves spending time with his wife Kim and his, or really any dogs!
April is our Office Manager, or as we like to call her, the Admin of the Universe! She oversees the admin side of things and makes sure everyone is where they need to be. She, her husband and 2 teenage girls stay busy, typically at lacrosse or field hockey most weekends.
Kyle served as a US Marine and then worked for a remodeling company before joining Certified. His hands-on work in the field is invaluable to his clients during his inspections. His wife Becky is pregnant with their third child. Kyle is also a youth minister at his church and even stars in their program for kids.
Marissa handles scheduling and admin with April. She is a professional organizer, lives in a tiny house (which is very organized), and loves traveling with her husband when he's not on active duty and deployed.
Greg spent 7 years on commercial job sites, primarily working on large AV installations. He is a licensed home and septic inspector and is a native of Cecil County. He and his wife Kara love taking the boat out whenever they get the chance, and Greg also enjoys hunting and fishing.
Are you our next team member? We are always looking for talented people to join our team. Do you have experience in the trades? Do you have what it takes to be a professional building consultant? Reach out to us, we'd love to chat.